Did the chicken come first or the egg? Similar existential questions were asked in our Food Service Management class back in college. Will you patronize a restaurant regularly , because the food is good or because the service is good? There was always a possibility of a good debate when this question was thrown to us. Since we were in college and since budgets were virtually non-existent, our arguments had to be largely based on our experience of the college canteen food or of one of the affordable eateries dotting the road. It’s anyone’s guess that these places are notorious for repeat visits mainly due to lack of other options better suited to the pocket and…let’s face it… the rather unique experience. In other words, the ambiance and the ‘superlative’ service we were accorded. I can’t forget the number of times we have sat in the sweltering heat of our college canteen, sharing one Pepsi and soggy bhelpuri among half a dozen of us. Our taste buds had not yet progressed fr...
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